What percentage of the ISO rating is based on emergency communication systems?

The correct percentage of the ISO rating based on emergency communication systems is 10%. This aspect of the rating evaluates how effectively a fire department can communicate during emergencies, which is critical for coordinating responses and ensuring that adequate resources are dispatched efficiently. The emergency communication system includes the dispatch center's capabilities, the reliability of the communication equipment, and the training of personnel responsible for handling emergency calls.

Understanding this percentage is essential for fire departments as it highlights the importance of maintaining robust communication systems as part of their overall performance evaluation. The ISO rating can significantly affect a community's insurance premiums, making it vital for departments to focus on enhancing their emergency communication capabilities.